Code payment

Credit card

Transportation ICs

Electronic money

You can see the floor guide by reading this QR code with your smartphone.

The PARCO Saison counter is located on the 7th floor of the West Building.　

In addition to providing information on PARCO Cards, we also offer driver's driving schools and insurance information.

[Inquiries regarding PARCO Card]
Please contact the information center on the back of the card.
0570-064-133
※If you are using an international or IP phone, please contact us.
Please call 03-5996-1111 or 06-7709-8000.
※24-hour automatic voice reception (9:00 to 17:00 Operator-compatible 1/1 off)

[Delivering lost or stolen PARCO Card]
0570-064-107 (24 hours a day, 7 days a week)
※We cannot accept requests other than loss or theft.
※If you are using an IP phone, call 03-6688-8000 or 06-7709-8086.

●Smoking space

There is a smoking space on the outside of the West Building 1F and the 7F of the West Building.

There are tobacco vending machines on the 1st floor of the West Building and the 7th floor of the West Building.

●Coin locker

It is located in front of the entrance of the West Building B1F and East Building B1F.

●Vending machines

East Building 1F, West 6F Baby Break Room, West 7F, West 8F

●Public telephone

West Building 1F

●Bicycle parking lots

1F of Midikan

●Outside the 1st floor of the East Building

Color ID photos can be used for self-service.

※900 yen to 1,000 yen (tax included)

It's on the first floor of the West Building.

Your lost items are kept at the Disaster Prevention Center.

Parco Points are points that can be earned and used for shopping at Parco nationwide. Points can be earned through the use of PARCO Card or exchange from coins earned in the app, and you can use it for 1 point = 1 yen.

※Some shops / items that are not eligible for point grant / use.

Click here for shops that are not eligible.

For inquiries regarding PARCO Points, please contact Customer Support.

Parco Customer Support Co., Ltd.

Toll-free number: 0120-135-755

Telephone reception hours 10:00 to 19:00 (open all year round)

West Building 1F, East Building B1F
TEL： 052-264-8111 (Representative)

●Information in the Parco Hall
●Lending of strollers and wheelchairs (the number is limited)
●Sale of Parco Gift Certificates (Nishikan 1F only)
●In-store call
●Exchange of parking service tickets

※If you have any other problems or questions, please feel free to contact us.

From May 22nd (Sat), we will resume business at the entire Nagoya Parco building as follows.

※Safety and security initiatives accompanying the resumption of business operations and requests to customers

[Reducing business hours]

Target period: For the time being

Please note that some stores may differ from normal business hours. For more information, please contact each shop.

※Please click here for more details.

<Normal business hours> 

Parco 10:00-21:00

<Restaurant Café>
・West Building 7th and 8F Restaurant　11:00-22:30　※Open 10:00 on the 7th floor of the West Building “Starbucks Coffee” only

・West Building 2F Cheese Craft Works　10:00‐22:30

・PARCO midi 1 and 2F Egg Sencings　9:00‐23:30

・PARCO midi3F Mofuanimal Cafe　11:00‐20:00

・PARCO midi 3F United States Fe　11:00‐22:30

<Service School>
・ABC Cooking Studio, West Building 8F　10:00‐22:00

※Business hours are different for some stores and New Year holidays.

※The last order of restaurants and cafes varies depending on each store.

Public wireless LAN connection services using Wi-Fi compatible devices are available in all areas of the building.

1.Wi-Fi settings
Open the Wi-Fi setting screen with your smartphone, etc.
Connect to "SSID: atPARCO".

2.Wi-Fi connection
When you start your browser (Safari, Chrome, etc.), the login screen will be displayed.
Complete the operation according to the contents of the page displayed. → Connection is completed!

Available for 30 minutes per time x 3 times a day (up to 90 minutes/day)

●[Other Wi-Fi services that can be used in the building]
 
Japan Connected-free Wi-Fi (smartphone app)
You can use it by launching the app and tapping the connection to Wi-Fi.

There is a smoking space on the outside of the West Building 1F and the 7F of the West Building.

●Rental of strollers
Please tell us at the information on the 1st floor of the West Building and B1F of the East Building. (The number is limited.)

●Baby rest room
There is a crib, nursing room, water heater, and beverage vending machine on the 6th floor of the West Building.

●Cash dispenser
・West Building 1F, Seven Bank ATM handling time = 10:00 - 21:00

・7F, Chukyo Bank ATM handling time = 10:00 - 21:00

※Affiliated financial institution card: The Bank of Tokyo-Mitsubishi UFJ, Juroku Bank, Aichi Bank, Bank of Nagoya, Hyakugo Bank, etc.

・South Building 7F, East Building 1F Outside ・ Saison ATM Corner 
Handling time = West Building 7F, 10:00-21:00, East Building 1F, 6:00-23:00 / Cashing = 6:00-24:00

※The date of use, time of use, and fees of affiliated financial institutions are different. 
Payment and cashing of Saison Cards, withdrawal of Japan Post Bank regular deposits, and depository are available.

●Wheelchair rental
Information on West Building 1F and East Building B1F

If you have any questions, please feel free to contact us.

●Parking for wheelchair users
There are two dedicated spaces on the B2F of Parco First Parking Lot.

●Multipurpose toilet
West Building 7 and 8F, South Building 2F

●Wheelchair-compatible elevator
West Building: East Elevator, West Building Hotel Elevator
East Building
South Building

AED (automated external defibrillator)
AEDs (automated external defibrillators) are installed at this facility.
In case of emergency, please call the information counter.

One "quick charger" for electric vehicles is available on the 2nd basement floor of Parco Daiichi Parking Lot.

●Location: Parco First Parking Lot 2F
●Usage time: 9:15‐23:30
※The parking fee and usage fee will be charged.

This is a home delivery locker that can be used to receive and ship Yu-Pack.

10:00-21:00 under the staircase of West Building B1F
※Operation will start on Thursday, November 10

It supports iPhone, smartphone, docomo/au/SoftBank.

West Building 1F 10:00 - 21:00 (charged)

Various gift certificates can be purchased at each of the following shops.

●Parco Gift Certificate
Information on the 1st floor of the West Building TEL: 052-264-8111
Parco gift certificates can be used at Parco and Seiyu nationwide. (1,000 yen face value)

●Tower Record Gift Card
Tower Records on the 6th floor of East Building TEL: 052-264-8545

●Nationwide Book Card
4F, Cal Robert Book & Cafe by Libro (only books available) TEL: 052-264-8526

●Major gift certificates and gift cards available at Parco

[Things with change]
Parco Gift Certificate / Gift Certificate issued by Seiyu / Jeff Gourmet Card (only used at restaurants and cafes) / Credit Saison Certificate issued / Ams gift certificate issued by Credit Saison

[No change]
Parco Card Coupon / JCB/VISA/UC/ Mitsubishi UFJ Nikos (DC, MC, NICOS, UFJ) / American Express / Diners / Rakuten KC/JTB Nice Gift (JTB Nice Shop) / Diners Royal Check

●New gift certificates available at Parco
Gift certificates common to department stores nationwide, Daimaru gift certificates, Matsuzakaya gift certificates, Matsuzakaya gift certificates, inside handout slips

※I'll have change.
※Gift certificates common to department stores nationwide and issued at Marusho, Matsubishi, Ueno Department Store, Oguroya, Omuta Matsuya, Marushin, Miyakonojo Daimaru, Suwa Marumitsu, Nakasan cannot be used.
※There is no sale of gift certificates common to department stores nationwide, Daimaru gift certificates, and Matsuzakaya gift certificates.
※There are some shops and products that are not eligible. Please check at the store.

Please use a cart or carry bag that does not show your pet's face when accompanied.
However, restaurants and cafes are not allowed to enter.
In addition, there are some stores that cannot be accompanied, such as food handling stores.

※Guide dogs, service dogs, and hearing dogs can be accompanied by the facility.

●ID photo, East Building 1F
Color ID photos can be used for self-service.
※800 yen (tax included)